Skip to main content

Digital Visa® Debit Cards

Updated

This section contains the following questions:

How do I add a Crowded digital debit card to my virtual wallet?

If you're having trouble adding your card to your digital wallet, try freezing and un-freezing your card and then add it to your Wallet again. 

If you are not able to receive a one-time passcode, set up biometric identification (Face ID, fingerprint ID). How to set up biometric recognition

 

Apple Wallet

  1. From the main dashboard of the mobile app, locate your digital card by swiping left or right and click "Details."
  2. Tap the "Add to Apple Wallet" button.

Google Wallet

  1. From the main dashboard of the mobile app, locate your digital card by swiping left or right
  2. Select "Card Details."
  3. Tap the "Add to Google Pay" button.
  4. Then, select the Google account associated with your Google Pay account.

 

How do I manually add my card to Apple Wallet?

  1. Go to the Wallet app.
  2. Tap on '+'
  3. Tap on Debit or Credit Card
  4. Tap on 'Continue'.
  5. Tap 'Enter card Details Manually.'
  6. Log into your Crowded app. Click into the card you'd like to add to Apple Pay.
  7. Click 'View Card Details' and enter your passcode and wait for the text message with a unique code.
  8. Click on the 16-digit card number to copy to clipboard.
  9. Return to the Wallet app and paste into the 'Card Number' field. Fill in the CVV and expiration date too, and click 'Next'.
  10. Read the Issuer Terms and tap 'Accept'.
  11. After, you'll be prompted to ‘verify' the new card and choose the method.
  12. Select the most convenient verification method. If you have a non-US phone number, please select to verify via email.
  13. Enter the verification code sent to you, and your card will be ready for spending!

 

How do I manually add my card to Google Wallet?

 

To manually add your Crowded digital card to Google Pay:

  1. Open the Google Wallet app.
  2. At the bottom, tap Add to Wallet +.
  3. Tap Payment card.
    1. Any cards you saved to your Google Account are shown.
  4. Tap New credit or debit card.
    1. To add a card, use your camera or tap Enter details manually.
    2. Log into your Crowded app. Click into the card you'd like to add to Apple Pay.
    3. Click 'View Card Details' and enter your passcode and wait for the text message with a unique code.
    4. Click on the 16-digit card number to copy to clipboard.
    5. Return to the Wallet app and paste into the 'Card Number' field. Fill in the CVV and expiration date too, and click 'Next'.
  5. At the bottom, tap Save.
  6. Read the Issuer Terms and tap Accept.
  7. Select the most convenient verification method. If you have a non-US phone number, please select to verify via email.
  8. You'll receive a one-time passcode to your phone.
  9. Enter the code and you’ll be good to go 🤑

Tip: After this step, you should get a message that your card was added and is ready to make contactless payments in stores, online, or in apps where Google Pay is accepted. If you get a different message, learn to fix a problem.
After you add a card, you might find a small transaction on your account from Google Wallet. This transaction checks that your card and account are valid. This transaction will soon disappear and won’t affect your balance.

What if I forgot my card PIN?

Please reach out to our support team to reset your card PIN.

Can I use my digital card outside of the United States?

Yes, you can use your digital Visa® debit card to make purchases while traveling outside of the United States, anywhere Visa® is accepted. 

 

How do I view card details for making online purchases?

  1. Log in to the platform on the web or app
  2. Click on the relevant card, and then “Show Card Details.”
  3. Verify your identity by entering your passcode, and then entering the SMS sent to your phone
  4. Click “Copy Card Number” to copy the full card number into the online checkout
  5. Copy the expiration date and CVV into the online checkout
  6. Click hide card details when finished to keep the information secure.
  7. Copy and paste the billing address shown, not your personal address.

Is there a limit on single or daily purchases for virtual debit cards?

There is a daily limit of $5,000 on purchases made with virtual Expense cards that resets at 7:00 PM EST daily.

Can I withdraw cash from an ATM using a virtual card?

ATM withdrawals using virtual Visa® cards are not currently supported. 

Please use your organization's physical debit card to withdraw cash from an ATM. You can find an ATM near you using our ATM locater.

Related articles